Incidents | Tap2 Incidents reported on status page for Tap2 https://status.tap2.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/f37e5fa056f9fda5d37dd1805c296577.png Incidents | Tap2 https://status.tap2.ai/ en Loyalty Core API recovered https://status.tap2.ai/ Thu, 12 Mar 2026 13:31:20 +0000 https://status.tap2.ai/#bad94f77a15b964e9062f0c061a83540e137fa865b7d5c310344e62716797c5f Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Thu, 12 Mar 2026 13:01:24 +0000 https://status.tap2.ai/#bad94f77a15b964e9062f0c061a83540e137fa865b7d5c310344e62716797c5f Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Wed, 04 Mar 2026 18:04:24 +0000 https://status.tap2.ai/#23dcd215bfe4ec5b87b928a3795e549aa65aca25b8e45fedd50f84e86b2e794c Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Wed, 04 Mar 2026 17:16:25 +0000 https://status.tap2.ai/#23dcd215bfe4ec5b87b928a3795e549aa65aca25b8e45fedd50f84e86b2e794c Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Tue, 10 Feb 2026 01:31:27 +0000 https://status.tap2.ai/#0de8a745f7eb15fd1e6c52ec8ae62a6b7e542e34875024bc748133a5c1f1ead0 Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Tue, 10 Feb 2026 01:19:20 +0000 https://status.tap2.ai/#0de8a745f7eb15fd1e6c52ec8ae62a6b7e542e34875024bc748133a5c1f1ead0 Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Wed, 04 Feb 2026 18:15:08 +0000 https://status.tap2.ai/#b129b707b2c07e8babea981f4fb4f83fd4991f60a16e1dd76f6df12aaddc891a Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Wed, 04 Feb 2026 13:08:37 +0000 https://status.tap2.ai/#b129b707b2c07e8babea981f4fb4f83fd4991f60a16e1dd76f6df12aaddc891a Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Wed, 04 Feb 2026 11:11:33 +0000 https://status.tap2.ai/#354a16e053da4316ffe4b894302c2d2c898c50e1a09276ea4a027b2ea3d07543 Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Wed, 04 Feb 2026 11:04:44 +0000 https://status.tap2.ai/#354a16e053da4316ffe4b894302c2d2c898c50e1a09276ea4a027b2ea3d07543 Loyalty Core API went down Tap2 Public Website recovered https://status.tap2.ai/ Wed, 04 Feb 2026 10:01:02 +0000 https://status.tap2.ai/#59f3e97b5eff7e2f942d6a5c7332f73f30ac75ae2d165bb35729b4d3edfa2a8f Tap2 Public Website recovered Tap2 Public Website went down https://status.tap2.ai/ Wed, 04 Feb 2026 09:54:35 +0000 https://status.tap2.ai/#59f3e97b5eff7e2f942d6a5c7332f73f30ac75ae2d165bb35729b4d3edfa2a8f Tap2 Public Website went down App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 23:11:00 -0000 https://status.tap2.ai/incident/771839#8987d870a0a3efdcc92bcc2aafec58f5ca4ee445cc0b26bc5015735cf149894d We have identified the root cause and resolved the problem. App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 20:39:00 -0000 https://status.tap2.ai/incident/771839#e6c2e160cccfa5f7523f170a0a5eafb61ced715e31edf752622a6150c9ef1f3e The Loyalty App is currently unavailable for a majority of users. We're working on identifying the problem. iOS/Android devices not updating correctly https://status.tap2.ai/incident/761564 Mon, 10 Nov 2025 09:36:00 -0000 https://status.tap2.ai/incident/761564#10941d2ef3748e62bdad8db920abee9ae6cfb5ceb823fc1b19ede8c974c96c70 A third-party sub processor responsible for updates and versioning is currently facing database replica problems, preventing devices from gathering updates correctly.