Incidents | Tap2 Incidents reported on status page for Tap2 https://status.tap2.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/f37e5fa056f9fda5d37dd1805c296577.png Incidents | Tap2 https://status.tap2.ai/ en Tap2 Public Website recovered https://status.tap2.ai/ Tue, 05 May 2026 18:30:42 +0000 https://status.tap2.ai/#78430bb8783cc596922311081220c9e939a207b585e362fb1e8cc02b51196398 Tap2 Public Website recovered Tap2 Public Website went down https://status.tap2.ai/ Tue, 05 May 2026 17:15:51 +0000 https://status.tap2.ai/#78430bb8783cc596922311081220c9e939a207b585e362fb1e8cc02b51196398 Tap2 Public Website went down Loyalty Core API recovered https://status.tap2.ai/ Tue, 07 Apr 2026 12:19:18 +0000 https://status.tap2.ai/#b2ba52c33172f5e5f3adef225f1ad7e6ca7dd8aa2b6c1d5b6eb2f44ca1548d93 Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Tue, 07 Apr 2026 12:13:31 +0000 https://status.tap2.ai/#b2ba52c33172f5e5f3adef225f1ad7e6ca7dd8aa2b6c1d5b6eb2f44ca1548d93 Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Thu, 12 Mar 2026 13:31:20 +0000 https://status.tap2.ai/#bad94f77a15b964e9062f0c061a83540e137fa865b7d5c310344e62716797c5f Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Thu, 12 Mar 2026 13:01:24 +0000 https://status.tap2.ai/#bad94f77a15b964e9062f0c061a83540e137fa865b7d5c310344e62716797c5f Loyalty Core API went down Loyalty Core API recovered https://status.tap2.ai/ Wed, 04 Mar 2026 18:04:24 +0000 https://status.tap2.ai/#23dcd215bfe4ec5b87b928a3795e549aa65aca25b8e45fedd50f84e86b2e794c Loyalty Core API recovered Loyalty Core API went down https://status.tap2.ai/ Wed, 04 Mar 2026 17:16:25 +0000 https://status.tap2.ai/#23dcd215bfe4ec5b87b928a3795e549aa65aca25b8e45fedd50f84e86b2e794c Loyalty Core API went down App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 23:11:00 -0000 https://status.tap2.ai/incident/771839#8987d870a0a3efdcc92bcc2aafec58f5ca4ee445cc0b26bc5015735cf149894d We have identified the root cause and resolved the problem. App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 20:39:00 -0000 https://status.tap2.ai/incident/771839#e6c2e160cccfa5f7523f170a0a5eafb61ced715e31edf752622a6150c9ef1f3e The Loyalty App is currently unavailable for a majority of users. We're working on identifying the problem. iOS/Android devices not updating correctly https://status.tap2.ai/incident/761564 Mon, 10 Nov 2025 09:36:00 -0000 https://status.tap2.ai/incident/761564#10941d2ef3748e62bdad8db920abee9ae6cfb5ceb823fc1b19ede8c974c96c70 A third-party sub processor responsible for updates and versioning is currently facing database replica problems, preventing devices from gathering updates correctly.