Incidents | Tap2 Incidents reported on status page for Tap2 https://status.tap2.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/f37e5fa056f9fda5d37dd1805c296577.png Incidents | Tap2 https://status.tap2.ai/ en tap2.ai recovered https://status.tap2.ai/ Fri, 12 Dec 2025 21:33:46 +0000 https://status.tap2.ai/#11fcac5fc28775b85b00fefad7082fd366a17fa7403c18d5d5ce8496ed41cd82 tap2.ai recovered loyal.tap2.ai recovered https://status.tap2.ai/ Fri, 12 Dec 2025 21:29:59 +0000 https://status.tap2.ai/#b38755b1f7237ebfb8d3d13e43246269fc8beae86b45a8c7de265f2390c3fc97 loyal.tap2.ai recovered loyal.tap2.ai went down https://status.tap2.ai/ Fri, 12 Dec 2025 21:26:59 +0000 https://status.tap2.ai/#b38755b1f7237ebfb8d3d13e43246269fc8beae86b45a8c7de265f2390c3fc97 loyal.tap2.ai went down tap2.ai went down https://status.tap2.ai/ Fri, 12 Dec 2025 21:23:06 +0000 https://status.tap2.ai/#11fcac5fc28775b85b00fefad7082fd366a17fa7403c18d5d5ce8496ed41cd82 tap2.ai went down tap2.ai recovered https://status.tap2.ai/ Tue, 09 Dec 2025 09:22:30 +0000 https://status.tap2.ai/#16f4ecd8a6513ad0221b565e51c26e6951762f8a29b1a1cf7d210366523430c6 tap2.ai recovered tap2.ai went down https://status.tap2.ai/ Tue, 09 Dec 2025 09:20:23 +0000 https://status.tap2.ai/#16f4ecd8a6513ad0221b565e51c26e6951762f8a29b1a1cf7d210366523430c6 tap2.ai went down App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 23:11:00 -0000 https://status.tap2.ai/incident/771839#8987d870a0a3efdcc92bcc2aafec58f5ca4ee445cc0b26bc5015735cf149894d We have identified the root cause and resolved the problem. App currently unavailable https://status.tap2.ai/incident/771839 Fri, 21 Nov 2025 20:39:00 -0000 https://status.tap2.ai/incident/771839#e6c2e160cccfa5f7523f170a0a5eafb61ced715e31edf752622a6150c9ef1f3e The Loyalty App is currently unavailable for a majority of users. We're working on identifying the problem. iOS/Android devices not updating correctly https://status.tap2.ai/incident/761564 Mon, 10 Nov 2025 09:36:00 -0000 https://status.tap2.ai/incident/761564#10941d2ef3748e62bdad8db920abee9ae6cfb5ceb823fc1b19ede8c974c96c70 A third-party sub processor responsible for updates and versioning is currently facing database replica problems, preventing devices from gathering updates correctly.